Finally here!!
USSD2Chatapp
Get a WhatsApp ChatBot equivalent of your existing/upcoming USSD campaign
Our name says it all – we deliver solutions as though they are The Last Invention!
We are a Cloud Computing Solutions Provider. Some of our service offering include development of WhatsApp ChatBot & USSD Business Solutions, SMS, Website Design and WebHosting Services. We also provide consulting services.
So what’s this all about?
Simply put, if you have/use USSD and are wondering how to modernize/augment/change/improve to WhatsApp – we will implement your solution!
Why only talk about it, let’s show you some of what we’ve done…
Why go USSD to WhatsApp ChatBot?
Modernize your communication channel with your audience
NO TIMEOUTS
This is a USSD bugbear. WhatsApp never times out.
MEDIA support
Send text, images, voice, documents and video – unlike USSD.
more than 182 characters
User/your ChatBot can enter/show up to 65,536 characters – that’s a lot!
Seeing is believing…
Check out our MySchoolChatapp Live Demo…
This is the WhatsApp equivalent of our MySchoolUSSD service
How it works?
– 3 easy steps –
your requirements
Send us your requirements.
engagement & developement
We engage with you and develop your WhatsApp ChatBot solution.
Go live
Launch in as early as 2 weeks. Demo on our in-house WhatsApp numbers.
Why consider WhatsApp?
Not only a game-changer but a practical user-focused approach to engagement with your customers/audience
MOST POPULAR MESSAGING APP
1,5 Billion people use WhatsApp globally.
global reach
It is available in over 180 countries across the globe.
90% OPEN RATE
Research show that WhatsApp has an elevated open rate.
NO TIMEOUTS
This is a USSD bugbear. WhatsApp never times out.
MEDIA support
Send text, images, voice, documents and video – unlike USSD.
more than 182 characters
User/your ChatBot can enter/show up to 65,536 characters – that’s a lot!
secure
World-class End-to-End encryption of messages between your ChatBot and your customers.
available 24 / 7 / 365
Your WhatsApp ChatBot never sleeps, so it can service customers on your behalf around the clock.
works on all smartphones
WhatsApp can be installed on almost all smartphones.
Industry-Leading
Competitive pricing & Workflow !
USSD2Chatapp has two options to choose from…
We-Host Package
We implement your WhatsApp ChatBot solution
We handle the whole campaign/project life cycle from consultation, to development, to eventual launch and monitoring of your WhatsApp ChatBot solution. We host and manage your WhatsApp ChatBot application.
We-Host
We develop & host your USSD App and run the same app on WhatsApp- Approx. ZAR4,000 once-off setup fee plus WhatsApp ChatBot monthly package
- Zero setup & activation fee if we already host your USSD app
- WhatsApp business profile setup and activation
- Additional business profile => $60 /month (Approx. ZAR960)
- 5,000 extra session messages while in development
- *Setup fee price based on 10 x USSD menus
- **Monthly package price includes WhatsApp session message credits only (not Template message credits)
- Learn more…
Not ready to order We-Host but still interested?
Send us your requirements for further consultation
You-Host Package
Use your own service provider
Your service provider implements your WhatsApp ChatBot solution by connecting to our state-of-the-art cloud-based infrastructure. Your service provider will develop, host and manage your WhatsApp ChatBot application.
You-Host
You host your own USSD App and integrate to our platform to run the same app on WhatsApp- Approx. ZAR7,200 once-off setup fee plus WhatsApp ChatBot monthly package
- NDA and system-to-system setup and integration
- Off-site system integration technical assistance
- WhatsApp business profile setup and activation
- Additional business profile => $60 /month (Approx. ZAR960)
- 5,000 extra session messages while in development
- *Monthly package price includes WhatsApp session message credits only (not Template message credits)
- Learn more…
Not ready to order You-Host but still interested?
Send us your requirements for further consultation
More about USSD2Chatapp
FAQs and more…
What exactly is USSD2Chatapp and ChatBot?
If you stop innovating, you regress!
We assume you know what USSD is. Most companies that use USSD will at some point wonder how to modernize/augment/change/improve to a more modern messaging platform that has similar look and feel but has more to offer to their business systems/audience/customers with smartphones/internet-enabled devices. This modern messaging platform would be one that includes handling of text, multimedia (images, voice, video, etc), documents, etc.
USSD2Chatapp is our solution to this problem. We assist with migration from USSD to WhatsApp and handle the whole project/campaign life-cycle from your first enquiry, consultation, development to launch and ultimate project/campaign closeout. There is also an option to keep your USSD service provider who will need to manage the project/campaign including integrating with our state-of-the-art scalable cloud-based infrastructure.
The ChatBot is the application that runs on a application server and handles all incoming/outgoing messages from/to users and/or initiates messages to users. One of the major advantages of a ChatBot is the fact that it never sleeps and works 24 / 7 / 365.
Can I add media support to my WhatsApp ChatBot?
Yes you can. After implementation of yourWhatsApp ChatBot, the development and implementation of media (images, voice, video, documents, etc) will be charged as an additional fee.
The price for your USSD2Chatapp package only covers only text media for your WhatsApp ChatBot because USSD only has text with USSD2Chatapp being its WhatsApp equivalent. Contact us for more information on pricing, etc.
Difference between Session & Template message?
Let’s start with what a WhatsApp message is. A message is a one way transmission of information. This can either be from user to ChatBot or from ChatBot to user. So is a user sends a message and receives a reply message from the ChatBot, that will be equal to 2 messages.
There are two kinds of messages: Session message and Template message. Both are messages, but are defined differently.
How they are defined…
- WhatsApp Session messages are any messages sent and received in response to a user-initiated message to your ChatBot. A messaging session starts when a user sends your ChatBot a message, and lasts for 24 hours from the most recently received message. If more than 24 hours have elapsed since the user last responded to you, you can wait for the user to message your ChatBot, OR you can send a Template Message (see below) to invite the user to respond.
- WhatsApp Template messages use pre-approved message templates for ChatBot initiated messages (such as notifications like delivery alerts and appointment reminders). They can not be used for marketing. The ChatBot must use a WhatsApp Template message if more than 24 hours have elapsed since the user last responded to you. Any other type of message will fail. The approval is done by WhatsApp themselves. See approval process for more details.
How they are charged..
- WhatsApp Session messages are charged at a tiered volume pricing rate. See Our WhatsApp session message pricing for more info.
- WhatsApp Template message pricing is is determined and controlled by WhatsApp themselves. See WhatsApp template message pricing on the WhatsApp website. WhatsApp charges a per message fee to send Template messages. Please note: This price depends on the destination country. We also charge a separate fee (1 credit) per message depending on the package you are on for any and all countries. So the price you will pay per template message will be the WhatsApp template message price plus your USSD2Chatapp package session message credit. You need to purchase WhatsApp template message bundles from us to be able to send template messages.
Contact us for more information on pricing, etc.
What is your message per second (MPS) throughput?
All our WhatsApp business solutions have a maximum MPS of 10 messages per second.
How we get from enquiry to implementation?
The best starting point is for you is to SEND US YOUR REQUIREMENTS. We then…
Step 2: Evaluate requirements and consult with you to comprehensively understand them.
Step 3: After quotation/invoicing and payment, we develop your solution while engaging with you. This includes, and not limited to, Initiation/Planning, Requirements Analysis, Design, Development, Quality Assurance and Implementation.
Step 4: Go Live. We open your WhatsApp ChatBot for public consumption.
Step 6: Operations & Maintenance. We continually monitor and resolve any issues that may occur related to your WhatsApp ChatBot, the system and infrastructure that supports it.
Step 7: Project/Campaign Closeout. At this stage we will be sad to see you go, but will do a proper project closeout where we remove all data related to your platform and send you any information you may own.
What are the pricing components of USSD2Chatapp?
The pricing at its most basic has 3 main components that are Application related, WhatsApp platform related and Special requirements related. See a further breakdown below of the pricing fee…
Application Platform =>
- Development
- Hosting & Maintenance
- Database hosting
- Media hosting
WhatsApp Platform =>
- Management/Connection
- WhatsApp profile and number
- Session message (packages for 10k, 50k, 300k and 1Million monthly bundles)
- Template message
Special requirements =>
These are customer specific and depended largely on the other bells and whistles you require with your WhatsApp ChatBot.
Template messages examples and approval process?
You need to send us the message template(s) so that WhatsApp assess and approve them. WhatsApp can either approve or reject the template. The approval process can take up to 3 weeks and entirely dependent on WhatsApp response time.
Some example of template message formats are:
- Your {{1}} code is {{2}}
- Your appointment is coming up on {{1}} at {{2}}
- Your {{1}} order of {{2}} has shipped and should be delivered on {{3}}. Details: {{4}}
- Hello {{1}}, thanks for your order! We will let you know when your order is ready to be shipped. You can track your order with number {{2}} here {{3}}. Enjoy your day!
- Hi {{1}} Good news, the {{2}} you liked are back in stock in size {{3}}. Shop them here!
- Hi {{1}}, we received your return in good order. You can expect your refund within 3 working days.
What is type of support do you provide?
We have various support channels and options. To find out more, see Support Overview, Plans and Hours
Channels include our website online chat tool, Email, Skype, Support ticket via your Secure Client Portal and of course on WhatsApp.
Not yet convinced? Don't Be Shy - Get In Touch
If we haven’t answered all of your questions, Still not sure about what we offer or just want to chat… Feel free to live chat, drop us a line, mail, Skype or WhatsApp us anytime.
Our motto is a simple one: You focus on your core business, let us handle your technical solution implementation!
Why choose us as your service providers
We are not perfect, who is? This is our motivation to always endeavour to meet and exceed your expectations!
easy customer journey
We commit to give you the best possible experience from enquiry, sign-up, activation and support.
competitive pricing
While price is not everything, it will be difficult to find better pricing elsewhere.
great support
Things go wrong and when they do we are here to resolve them. See Support Overview and Plans
your own secure client portal
A client management, billing and support platform that is a cut above the rest. Login to Client Portal.
experience & quality service
With more than 10 years of bespoke cloud-based solutions delivery, we have have the expertise you need.
global delivery
We deliver solutions across the globe; from start-ups to large multinational corporations.
SECURE, FLEXIBLE, AUTO-SCALE INFRANSTRUCTURE
Ours is state-of-the-art secure cloud-based infrastructure.
RELIABLE & EFFICIENT SOLUTIONS
We do not just implement, we appreciate your solution’s life cycle.
compatibility and inter-operable
Most solutions need integration. This is in our solutions toolkit.
not just tech savvy
Our team’s experience spans multiple disciplines: strategy, marketing, IT, PM, finance, etc.
transparency
From enquiry to delivery to project closure – we play open cards when dealing with all our customers.
What Our Customers Are Saying
Don’t take our word for it, let our customers do the talking!
Solutions: WhatsApp ChatBot and Various USSD codes on Customized USSD Application Development (Since Feb 2015)
Our dealings with The Last Invention have been great, good service, good professional knowledge and willingness to work with us to develop the best product. Prices are reasonable and service is great. I have no hesitation in recommending them to anyone.
Solution: Various USSD codes on MyOwn SME USSD (Since Sep 2015)
My experience with The Last Invention has given me a new outlook of the power of USSD. Thanks to their super-efficient service, professionalism and development offerings; the process of changing over from conventional SMS messaging has been an effortless process. Overall I am very impressed, the automated system has enhanced our data, increased our bottom line and assisted us with much needed analytics. This has enlightened us on a new way of extracting value out of data.
Best packages in the Market !
Choose from one of four WhatsApp ChatBot Plans…
Starter Pack
For Demos, Proof Of Concepts & Projects with low volume- Approx. ZAR1,600 /month
- WhatsApp business profile setup, activation and hosting
- Additional business profile => $60/month (Approx. ZAR960)
- Monthly 10,000 session messages bundle
- Out of bundle session messages fee => USD0,018 per message (ZAR0,29)
- Support: Email/Chat/WhatsApp only with median response time of 3 hours during office hours
- *Includes WhatsApp session message credits only (not Template message credits)
- **Development fee and media data storage NOT included
- Learn more…
Entrepreneur
For SMMEs looking for real engagement with elevated volume- Approx. ZAR5,250 /month
- WhatsApp business profile setup, activation and hosting
- Additional business profile => $60/month (Approx. ZAR960)
- Monthly 50,000 session messages bundle
- Out of bundle session messages fee => USD0,012 per message (ZAR0,19)
- Support: Email/Chat/WhatsApp only with median response time of 1 hour during office hours
- *Includes WhatsApp session message credits only (not Template message credits)
- **Development fee and media data storage NOT included
- Learn more…
Essentials
For SMEs/Corporates with Global appeal and large volume- Approx. ZAR43,200 /month
- WhatsApp business profile setup, activation and hosting
- Additional business profile => $60/month (Approx. ZAR960)
- Monthly 300,000 session messages bundle
- Out of bundle session messages fee => USD0,0094 per message (ZAR0,15)
- Support: Email/Chat/WhatsApp only with median response time of 30 minutes during office hours
- *Includes WhatsApp session message credits only (not Template message credits)
- **Development fee and media data storage NOT included
- Learn more…
Enterprise
For Multinational corporations with enormous volume- Approx. ZAR116,800 /month
- WhatsApp business profile setup, activation and hosting
- Additional business profile => $60/month (Approx. ZAR960)
- Monthly 1 Million session messages bundle
- Out of bundle session messages fee => USD0,075 per message (ZAR0,12)
- Support: Email/Chat/WhatsApp/Skype with 15 minutes median response during office hours plus phone support hotline
- *Includes WhatsApp session message credits only (not Template message credits)
- **Development fee and media data storage NOT included
- Learn more…