Get your WhatsApp ChatBot

Let’s build your WhatsApp ChatBot today

Get Your WhatsApp ChatBot

Let’s build your WhatsApp ChatBot today

Get WhatsApp for Business

Modernize Your Business Engagement Strategy & Go National/Global!

Our motto is a simple one: You focus on your core business, let us handle your technical solution implementation!

Thato Dipudi

Founder, The Last Invention (Pty) Ltd

Let’s build your WhatsApp ChatBot today

Get started now!

Why consider WhatsApp?

Not only a game-changer but a practical user-focused approach to engagement with your customers/audience 

MOST POPULAR MESSAGING APP

1,5 Billion people use WhatsApp globally.

global reach

It is available in over 180 countries across the globe. 

90% OPEN RATE

Research show that WhatsApp has an elevated open rate.

NO TIMEOUTS

This is a USSD bugbear. WhatsApp never times out.

MEDIA support

Send text, images, voice, documents and video.

more than 182 characters

User/your ChatBot can enter/show up to 65,536 characters – that’s a lot!

secure

World-class End-to-End encryption of messages between your ChatBot and your customers.

available 24 / 7 / 365

Your WhatsApp ChatBot never sleeps, so it can service customers on your behalf around the clock.

works on all smartphones

WhatsApp can be installed on almost all smartphones.

How it works – your Journey

Send your requirements and we will take it from there…

Send requirements & Consult
Send us your requirements so we can review and do further consultation with you.

Design & Approval
Give your approval once a detailed proposal and design of your WhatsApp ChatBot is done.

Development & Testing
We develop your WhatsApp ChatBot, any other related requirements and User Acceptance Testing.

Launch & Continual monitoring
Launch in as early as 2 weeks. Demo on our in-house WhatsApp numbers while in development.

How we cover the whole Campaign/Project Lifecycle?

The best starting point is for you is to SEND US YOUR REQUIREMENTS. We then…

Step 2: Evaluate requirements and consult with you to comprehensively understand them.

Step 3: After Quotation/invoicing and payment, we develop your solution while engaging with you. This includes, and not limited to, Initiation/Planning, Requirements Analysis, Design, Development, Quality Assurance and Implementation.

Step 4: Go Live. We open your WhatsApp ChatBot for public consumption.

Step 6: Operations & Maintenance. We continually monitor and resolve any issues that may occur related to your WhatsApp ChatBot, the system and cloud infrastructure that supports it.

Step 7: Project/Campaign Closeout. At this stage we will be sad to see you go, but will do a proper project closeout where we remove all data related to your platform and send you any data you may own.

Secure Client Portal

Behind it all is a client management, billing & support platform that is a cut above the rest. It handles everything from signup to termination and is a powerful automation & support tool. We’ve acquired the best secure technology for your peace of mind when doing online purchases and managing your account.

Best packages in the Market !

Choose from one of four WhatsApp ChatBot Plans…

Not ready to order but still interested?

Send us your requirements for further consultation

Not ready to order but still interested?

Send us your requirements for further consultation

WhatsApp for Business FAQs

What exactly is a ChatBot?

If you stop innovating, you regress!

The ChatBot is the application that runs on a application server and handles all incoming/outgoing messages from/to users and/or initiates messages to users. One of the major advantages of a ChatBot is the fact that it never sleeps and works 24 / 7 / 365.

Can I add media support to my WhatsApp ChatBot?

Yes you can. After implementation of yourWhatsApp ChatBot, the development and implementation of media (images, voice, video, documents, etc) will be charged as an additional fee.

The price for your USSD2Chatapp package only covers only text media for your WhatsApp ChatBot because USSD only has text with USSD2Chatapp being its WhatsApp equivalent.  Contact us for more information on pricing, etc.

Difference between Session & Template message?
Let’s start with what a WhatsApp message is. A message is a one way transmission of information. This can either be from user to ChatBot or from ChatBot to user. So is a user sends a message and receives a reply message from the ChatBot, that will be equal to 2 messages.

There are two kinds of messages: Session message and Template message. Both are messages, but are defined differently.

How they are defined…

  • WhatsApp Session messages are any messages sent and received in response to a user-initiated message to your ChatBot. A messaging session starts when a user sends your ChatBot a message, and lasts for 24 hours from the most recently received message. If more than 24 hours have elapsed since the user last responded to you, you can wait for the user to message your ChatBot, OR you can send a Template Message (see below) to invite the user to respond.
  • WhatsApp Template messages use pre-approved message templates for ChatBot initiated messages (such as notifications like delivery alerts and appointment reminders). They can not be used for marketing. The ChatBot must use a WhatsApp Template message if more than 24 hours have elapsed since the user last responded to you. Any other type of message will fail. The approval is done by WhatsApp themselves. See approval process for more details.

How they are charged..

  • WhatsApp Session messages are charged at a tiered volume pricing rate. See Our WhatsApp session message pricing for more info.
  • WhatsApp Template message pricing is is determined and controlled by WhatsApp themselves. See WhatsApp template message pricing on the WhatsApp website. WhatsApp charges a per message fee to send Template messages. Please note: This price depends on the destination country. We also charge a separate fee (1 credit) per message depending on the package you are on for any and all countries. So the price you will pay per template message will be the WhatsApp template message price plus your USSD2Chatapp package session message credit. You need to purchase WhatsApp template message bundles from us to be able to send template messages.

Contact us for more information on pricing, etc.

What is your message per second (MPS) throughput?

All our WhatsApp business solutions have a maximum MPS of 10 messages per second.

How we get from enquiry to implementation?

The best starting point is for you is to SEND US YOUR REQUIREMENTS. We then…

Step 2: Evaluate requirements and consult with you to comprehensively understand them.

Step 3: After quotation/invoicing and payment, we develop your solution while engaging with you. This includes, and not limited to, Initiation/Planning, Requirements Analysis, Design, Development, Quality Assurance and Implementation.

Step 4: Go Live. We open your WhatsApp ChatBot for public consumption.

Step 6: Operations & Maintenance. We continually monitor and resolve any issues that may occur related to your WhatsApp ChatBot, the system and infrastructure that supports it.

Step 7: Project/Campaign Closeout. At this stage we will be sad to see you go, but will do a proper project closeout where we remove all data related to your platform and send you any information you may own.

What are the pricing components of USSD2Chatapp?

The pricing at its most basic has 3 main components that are Application related, WhatsApp platform related and Special requirements related. See a further breakdown below of the pricing fee…

Application Platform =>

  • Development
  • Hosting & Maintenance
  • Database hosting
  • Media hosting

 

WhatsApp Platform =>

  • Management/Connection
  • WhatsApp profile and number
  • Session message (packages for 10k, 50k, 300k and 1Million monthly bundles)
  • Template message

 

Special requirements =>

These are customer specific and depended largely on the other bells and whistles you require with your WhatsApp ChatBot.

 

Template messages examples and approval process?

You need to send us the message template(s) so that WhatsApp assess and approve them. WhatsApp can either approve or reject the template. The approval process can take up to 3 weeks and entirely dependent on WhatsApp response time.

Some example of template message formats are:

  1. Your {{1}} code is {{2}}
  2. Your appointment is coming up on {{1}} at {{2}}
  3. Your {{1}} order of {{2}} has shipped and should be delivered on {{3}}. Details: {{4}}
  4. Hello {{1}}, thanks for your order! We will let you know when your order is ready to be shipped. You can track your order with number {{2}} here {{3}}. Enjoy your day!
  5. Hi {{1}} Good news, the {{2}} you liked are back in stock in size {{3}}. Shop them here!
  6. Hi {{1}}, we received your return in good order. You can expect your refund within 3 working days.
What is the type of support you provide?

We have various support channels and options. To find out more, see Support Overview, Plans and Hours

Channels include our website online chat tool, Email, Skype, Support ticket via your Secure Client Portal and of course on WhatsApp.

Why choose us as your service providers

We are not perfect, who is? This is our motivation to always endeavour to meet and exceed your expectations!

easy customer journey

We commit to give you the best possible experience from enquiry, sign-up, activation and support.

competitive pricing

While price is not everything, it will be difficult to find better pricing elsewhere.

great support

Things go wrong and when they do we are here to resolve them. See Support Overview and Plans

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your own secure client portal

A client management, billing and support platform that is a cut above the rest. Login to Client Portal.

experience & quality service

With more than 10 years of bespoke cloud-based solutions delivery, we have have the expertise you need.

global delivery

We deliver solutions across the globe; from start-ups to large multinational corporations.

SECURE, FLEXIBLE, AUTO-SCALE INFRANSTRUCTURE

Ours is state-of-the-art secure cloud-based infrastructure.

RELIABLE & EFFICIENT SOLUTIONS

We do not just implement, we appreciate your solution’s life cycle.

f

compatibility and inter-operable

Most solutions need integration. This is in our solutions toolkit.

not just tech savvy

Our team’s experience spans multiple disciplines: strategy, marketing, IT, PM, finance, etc.

T

transparency

From enquiry to delivery to project closure – we play open cards when dealing with all our customers.

Not yet convinced? Don't Be Shy - Get In Touch

If we haven't answered all of your questions, Still not sure about what we offer or just want to chat... Feel free to live chat, drop us a line, mail, Skype or WhatsApp us anytime.

Resources and Programs

Secure Client Portal

Shop, secure online payments, manage your account, support, and more…

Quarterly Newsletter

Receive regular product updates, great offers and special promotions. Also find tips on how to grow your business using our solutions.

Frequently Asked Questions

Check out our FAQ page and see if we answer your outstanding questions.